 | | Be capable of identifying the key drivers for change |
 | | Understand and appreciate the costs associated with change |
 | | Appreciate the costs of being unable to deal with changes effectively |
 | | Recognise the stages of change |
 | | Appreciating from a management perspective what is required at each stage of change |
 | | Become aware of the reasons why people resent change and learn how to overcome the resentment |
 | | Be able to describe an ideal business culture to promote change |
 | | Identify key leadership styles to promote an ideal change culture |
 | | Be able to describe appropriate behaviours to promote a new culture |
 | | Learn how to monitor and measure culture change |